If you are not satisfied with your purchase for a valid reason, please contact us at info@kskinmall.com
.
To be eligible for a return, the product must be unopened, unused, and in its original packaging, in the same condition as when it was delivered.

We may request photos or additional information to confirm the product condition before return approval.

Taxes and Duties

Customs duties and local taxes are the responsibility of the customer.
Kskinmall does not cover or reimburse any import tax, customs fee, or additional charges applied by the destination country.

We recommend checking your local customs policy before placing an order.

Refund Policy

We accept refunds only in cases where the product received is incorrect or missing from your order.
To qualify for a refund, the returned product must have no signs of damage and must arrive back to Kskinmall in its original, sealed condition.

Refunds are processed after the returned item is received and inspected.

Shipping fees are non-refundable and will be deducted from the refund amount.

Refunds cannot be issued if the package is delayed locally or confiscated by customs, as Kskinmall cannot receive the returned goods in these cases.